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Most people use the “System Information” tool to show all information about system components both hardware and software. However, the way each information is presented seems confusing and cluttered to some. If you are one of those who get confused with this tool then you can use a simpler one called the “Device Manager” included on your Windows computer.
Windows Device Manager lets you manage all devices in a few click of the mouse. You can also view hardware components that needs a driver and as well as the drivers which are already installed but needs to be updated. Hidden devices can also be found easily with this valuable tool. If it’s your first time to hear about what the “Device Manager” can do or you want to learn more of how you can use it to the fullest then we recommend that you read through the details below until you reach the end of this tutorial.
Getting to the Device Manager on Your Windows Machine
First thing you need to learn is how to get to the “Device Manager” tool. If you are using a Windows 7 computer, you need to follow the steps below:
- Click on the “Start” button or press the “Windows Key” on your keyboard.
- Type “Device Manager” on the start menu searchbox then press “Enter”.
If you are using a Windows 8 PC, just follow these steps:
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- Press the “Windows Key” or go to the start thumbnail by swiping towards the bottom left corner of the desktop screen then click or tap on it.
- After clicking or tapping the “Start” thumbnail, type “device” on the start screen search box.
- Filter the search results by “Settings” then look for the “Device Manager” icon and click or tap on it.
You can also find the “Device Manager” tool on your computer’s Control Panel. To do this, just follow the below steps:
- Click on the “Start” button then go to “Control Panel”.
- From the “Control Panel” Window, click on the “System and Security” link, “Administrative Tools” then click on “Computer Management”.
You will now see the “Device Manager” Window. All the computer hardware components (hardware, software and drivers that you installed to make each hardware work ) will be listed on this Window. These components will be listed based on the category which they belong to.
If you want to learn more information about a device that is installed on your computer, just right click on it then go to “Properties” or another way is by double-clicking on it. Doing this will open the “Properties” Window but the information which will be displayed on it will not be as detailed as in the “System Information” utility of Windows.
You should also take note that the “Device Manager” tool looks basically the same on Windows 7 and Windows 8. The only difference is that the one on Windows 8 looks flat since it does not have the transparent background like the one found on Windows 7.
Finding Which Device is Missing a Driver
One very important use of the “Device Manager” tool is that it helps you identify hardware which you forgot to install drivers for. If there is a hardware that doesn’t have a driver then you should find an item indicated as “Other devices” like the screenshot that you see below.
Clicking on the “Other devices” item will expand the list to display other devices and the generic name for each (all having no driver installed). This is indicated by a “!” symbol inside a yellow triangle. Looking at this example, you will notice that the computer is missing a driver for its bluetooth device.
How to Install a Driver for a Specific Hardware Component
Installing a driver for a hardware component (both the ones without a driver and those that already has a driver but needs to be updated) is quite easy on Windows. All you need to do is to right-click on the item which you want to look or update drivers for then click on the “Update Driver Software” option on the pop up menu that appears.
Once the “Update Driver Software” Wizard appears, you will see two options:
- Search automatically for updated driver software- If you select this, Windows will automatically search both your computer and the web for any driver that matches the hardware component installed on your machine.
- Browse my computer for driver software- Allows you to search your computer for any hardware driver saved on it.
We will be selecting the first option for this tutorial.
After selecting the first option, the Wizard will start searching for a device driver software on your computer, if it fails to find one that is compatible to your hardware component, it will then proceed to searching the web. Just wait until this process is finished.
Once a driver is found, the Wizard will automatically install it but if it fails to find the appropriate driver, the wizard will alert you that the process was not successful.
If the process went through and the driver installed successfully without any problem, you should see the device listed on the category where it belongs. For instance, if it is a bluetooth device, it should already be listed under the “Network adapters” category instead of being under “Other Devices”.
On the other hand, if the Wizard failed to update the driver software then you should close the wizard. There’s nothing more left for you to do in it. If the name of the device is indicated, you can download it from the manufacturer’s website and install it manually. If it says “Unknown device” then you should start thinking what components did you forgot to install drivers for.
Viewing Some Hidden Devices
Another use for the Device Manager tool that is less known to most is that it is able to let you view some hidden devices. These are component drivers of the software programs you installed on your computer. To see these hidden drivers, just click on the “View” tab then check the “Show hidden devices” option.
After doing this, you should see a new category labeled “Non-Plug and Play Drivers”.
If you click the “+” sign at the left, you will see a long list of drivers like “Beep” that works for your sound card or drivers for your Firewall and other Virtual Machine components. On Windows 8, these hidden devices are not listed under the “Non Plug and Play Drivers” item but instead, they are listed on their appropriate categories. You will also notice that there are more device categories listed on it.
Enabling or Disabling Devices
This is not recommended however if you want to enable or disable a device, you can just right click on it and select the Disable/Enable button. If you right click a device that has been disabled, you will see the “Enable” option, otherwise you’ll see “Disable”.
The Device Manager is a very useful tool especially for computers that’s already getting older. It also helps you manage some components that is already causing some error message to pop up on your screen. By following the steps above, you should be able to make the most out of this tool that is readily available on your Windows machine.
This article is intended for a beginning to intermediate computer user.
Symptoms
After you install a Windows Vista Service Pack on a computer that is running Windows Vista, a hardware device does not work correctly. Additionally, if you open Device Manager, you might see an exclamation point next to the name of the hardware device.
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Resolution
The device driver might not be installed or it might not be installed correctly. Follow these steps to determine whether Device Manager can find the device and to install or reinstall the device driver as necessary:
Step 1: Determine whether the device driver is found in Device Manager
Click Start, type Device Manager in the Start Search box, and then press ENTER.
Click Continue. The Device Manager dialog box is displayed.
If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.In the list of device types, click the type of device, and then locate the specific device that is not functioning.
If an exclamation point appears next to the name of the device that is not functioning, Device Manager cannot find the device driver. Go to step 3, 'Use Windows Update to find a device driver.'
If no exclamation point appears next to the name of the device that is not functioning correctly, go to step 2, 'Uninstall and reinstall the device drivers.'
Close Device Manager.
Step 2: Uninstall and reinstall the device drivers
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If no exclamation point appears next to the name of the device and the device does not function correctly, manually uninstall and reinstall the device drivers. To do this, follow these steps:
Click Start, type Device Manager in the Start Search box, and then press ENTER.
Click Continue. The Device Manager dialog box is displayed.
If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.In the list of device types, click the kind of device, and then locate the specific device that is not functioning.
Right-click the device, and then click Properties.
Click the Driver tab.
Click Uninstall.
Click OK.
In the Device Manager dialog box, click the Action menu, and then click Scan for hardware changes.
You may receive a message that states that Windows has to install driver software for your unknown device. If you receive this message, click Locate and install driver software (recommended).
You may also receive a message that states that a hardware device is being installed and that the uninstalled device is now present in Device Manager.
Note If you do not receive either message or the hardware device is not installed, go to step 3, 'Use Windows Update to find a device driver.'
If the device is installed correctly and functions correctly, you have resolved the problem and you are finished. If the device is installed but still does not seem to be functioning correctly, go to the 'Next steps' section.
Step 3: Use Windows Update to find a device driver
Note To use Windows Update, you must be logged on to the computer as an administrator. To verify that you are logged on to Windows with a user account that is a computer administrator, visit the following Microsoft Web site:
http://support.microsoft.com/gp/admin Follow these steps to use Windows Update to scan for a device driver:
Click Start, click All Programs, and then click Windows Update.
If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.Click Check for updates.
To determine whether updated drivers are available, click View available updates.
If updates are available, click the driver that you want to install, and then click Install.
If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
If Windows Update is unable to locate the required device driver, contact the device manufacturer to download the latest device driver for Windows Vista. For information about how to do this, see the 'More Information' section.
If these methods did not resolve the issue, go to the 'Next steps' section.
NEXT STEPS
If these steps did not resolve your issue, you may want to ask someone you know for help, or you may want to contact the device manufacturer. You can also use the Microsoft Customer Support Services Web site to find other solutions to your problem. Some services that the Microsoft Customer Support Services Web site provides include the following:
Searchable Knowledge Base: Search technical support information and self-help tools for Microsoft products.
Solution Centers: View product-specific frequently asked questions and support highlights.
Other Support Options: Use the Web to ask a question, contact Microsoft Customer Support Services, or provide feedback.
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If you continue to have problems after you use these Microsoft Web sites or if you cannot find a solution to the problem on the Microsoft Support Services Web site, click the following link to contact Support.
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More Information
For information about how to contact hardware and software vendors, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and software vendor contact information, A-K
60781 Hardware and software vendor contact information, L-P
60782 Hardware and software vendor contact information, Q-ZMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
For more information about how to troubleshoot audio problems that may occur after you install Windows Vista Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
948481 You experience problems with sound after you install Windows Vista Service Pack 1
For help with device problems in Windows Vista, visit the following Microsoft web page: